terms of service

TERMS OF SERVICE

Overview

This website is operated by Pontes Prints. Throughout the site, the terms “we,” “us,” and “our” refer to Pontes Prints. Pontes Prints offers this website, including all information, tools, products, and services available through the site, subject to your acceptance of the terms, conditions, policies, and notices stated below.

By visiting our website or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including customers and visitors.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services. Any new products, features, or services added to the website will also be subject to these Terms.

We may update these Terms at any time by posting a revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Our online store is hosted by Squarespace, which provides the platform that allows us to sell prints, including special-request prints.

1. Online Store Terms

By using our website, you confirm that you are of legal age in your state of residence or that you have permission from a parent or legal guardian.

Our products and services may not be used for any illegal or unauthorized purpose. You agree not to transmit malware, viruses, or other harmful code through the website.

A violation of these Terms may result in the immediate termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone when permitted by law.

You understand that certain information you submit, excluding payment information, may be transferred across various networks and may be modified to meet the technical requirements of connecting networks or devices. Payment information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without prior written permission from Pontes Prints.

3. Accuracy of Information

We make reasonable efforts to keep the information on our website accurate and current. However, we do not guarantee that all information will always be complete, accurate, or up to date.

Any reliance on information provided through the website is at your own risk. We may update, correct, or change website content at any time without notice.

4. Modifications to Services and Pricing

Product prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any product or portion of the Service at any time. We are not liable for changes in pricing, product availability, website availability, or interruptions to the Service.

5. Products and Services

Our products may be available exclusively through our website. Prints and special-request prints may have limited availability.

Special-request prints are subject to image availability, production capabilities, and any order specifications agreed upon between the customer and Pontes Prints. Pricing, production time, size, materials, and other details for a special-request print may differ from the standard products shown on the website.

We make reasonable efforts to display product images and colors accurately. However, the appearance of colors may vary depending on your screen, device, display settings, lighting, and the materials used to produce the final print.

Each print may be cropped or adjusted slightly to accommodate the selected print size, aspect ratio, or framing option. Product images displayed on the website may be presented as examples and may not represent the exact scale of the finished print.

We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction when permitted by law. Product descriptions, sizes, options, availability, and prices are subject to change without notice.

We also reserve the right to discontinue any print, image, size, framing option, or special-request offering at any time.

We do not guarantee that every product will meet each customer’s personal or subjective expectations.

6. Billing and Order Information

We reserve the right to refuse, limit, or cancel an order when permitted by law. These restrictions may apply to orders placed through the same customer account, payment method, billing address, shipping address, or household.

If we modify or cancel an order, we may attempt to contact you using the email address, billing address, shipping address, or telephone number provided at checkout.

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information so that we can process and complete your order.

You are responsible for reviewing your selected image, print size, quantity, framing option, shipping address, and other order details before completing checkout.

For special-request prints, you are responsible for reviewing and approving the specifications provided before production begins.

7. Optional Tools

We may provide access to third-party tools, services, or features that we do not monitor or control.

Access to these tools is provided without warranties, representations, or endorsements. Your use of third-party tools is at your own discretion and risk.

Any new features, services, or tools added to the website will also be subject to these Terms.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Pontes Prints.

We are not responsible for examining or evaluating third-party content, products, policies, or services. We are not liable for damages or losses arising from your use of a third-party website or service.

Questions or concerns regarding third-party products or services should be directed to the applicable third party.

9. User Comments and Submissions

If you send us ideas, suggestions, feedback, comments, proposals, or other submissions, you agree that we may use them without restriction or compensation.

We are not obligated to keep submissions confidential, provide compensation, or respond to them.

We reserve the right to remove or restrict content that we believe is unlawful, offensive, threatening, defamatory, obscene, misleading, or in violation of intellectual property rights or these Terms.

You agree that your submissions will not violate the rights of another person or organization, including copyright, trademark, privacy, or other legal rights.

10. Personal Information

The collection, use, and submission of personal information through our website are governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, images, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct errors, update information, or cancel orders when information is inaccurate, including after an order has been submitted.

If an order is canceled after payment has been processed, the applicable payment will be refunded.

12. Prohibited Uses

You may not use the website or its content:

For any unlawful purpose;

To encourage or participate in unlawful activity;

To violate any federal, state, or local law or regulation;

To infringe upon intellectual property rights;

To harass, abuse, insult, harm, defame, intimidate, or discriminate against another person;

To submit false or misleading information;

To upload or transmit malware, viruses, or harmful code;

To collect or track another person’s personal information without authorization;

To interfere with the security or operation of the website; or

To attempt to gain unauthorized access to the website, customer accounts, or related systems.

We reserve the right to terminate your access to the Service for violating these prohibited uses.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error-free.

Except where otherwise required by law, the website, Service, and products are provided on an “as is” and “as available” basis without warranties or representations of any kind, whether express or implied.

To the fullest extent permitted by law, Pontes Prints and its owners, employees, representatives, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, replacement costs, or similar damages arising from your use of the website, Service, or products.

Some states do not permit certain warranty exclusions or limitations of liability. In those jurisdictions, these exclusions and limitations will apply only to the extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Pontes Prints and its owners, employees, representatives, contractors, partners, suppliers, and service providers from claims, liabilities, damages, expenses, or demands arising from your violation of these Terms, applicable law, or the rights of a third party.

15. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The unenforceable portion will be considered separate from these Terms, and the remaining provisions will continue to remain valid and enforceable.

16. Termination

These Terms remain effective unless terminated by you or Pontes Prints.

You may terminate your agreement with these Terms by discontinuing your use of the website and Services.

We may suspend or terminate your access to the website if we reasonably believe you have violated these Terms. You will remain responsible for any payment obligations or charges incurred before termination.

17. Entire Agreement

These Terms, together with any policies posted on the website, constitute the entire agreement between you and Pontes Prints regarding your use of the website and Services.

Any failure by Pontes Prints to enforce a provision of these Terms does not waive our right to enforce that provision later.

18. Governing Law

These Terms and any separate agreements through which Pontes Prints provides products or services are governed by the laws of the United States and the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

19. Contact Information

Questions regarding these Terms of Service may be sent to:

Pontes Prints

Email: info@pontesprints.com